Terms & Conditions

Effective Date: November 11, 2024
Website: CityGirlToCountryGirl.com
Contact Email: support@citygirltocountrygirl.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

These Terms & Conditions outline the agreement between you and CITYGIRLTOCOUNTRYGIRL LLC whenever you use our website, browse our store, or make a purchase. By visiting or interacting with CityGirlToCountryGirl.com, you acknowledge that you have read, understood, and agree to follow these Terms. If you do not agree, your only option is to discontinue using the website. Our Terms aim to be transparent, fair, and aligned with Shopify requirements, U.S. consumer protection laws, global e-commerce guidelines, and Google Merchant Center compliance standards.

For clarity throughout these Terms, several key definitions apply. The term “Website” refers to CityGirlToCountryGirl.com. “We,” “Us,” and “Our” refer to CITYGIRLTOCOUNTRYGIRL LLC, including our employees, affiliates, partners, and representatives. “You,” “Your,” or “Customer” refers to any person accessing, browsing, or purchasing from the Website. “Products” refers to any items we sell, including apparel, accessories, lifestyle goods, or related merchandise. “Services” refers to everything connected to your shopping experience—order fulfillment, customer service, shipping, returns, and support.

To interact with this Website or purchase Products, certain eligibility requirements must be met. You must be at least 18 years old or have consent from a legal guardian. All information provided during checkout or account creation must be accurate, current, and complete. You agree to use this Website only for lawful purposes and in a manner that complies with all applicable laws, regulations, and guidelines. We reserve the right to decline service, cancel orders, or restrict account access if we suspect misuse, fraud, or violation of these Terms.

You also agree not to misuse our Website in any way. This includes attempting to disrupt operations, interfere with security systems, upload harmful code or malware, collect data unlawfully, or impersonate someone else. You may not use automated systems or bots to scrape data, copy content, or overload our platform. You agree not to infringe on intellectual property rights, violate privacy protections, or attempt to access restricted portions of the Website without authorization. Any misuse or illegal behavior may result in immediate account suspension, order cancellation, or legal action.

Should you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials. You must ensure that your account information stays accurate and up to date. If you suspect unauthorized access or notice unusual activity, you agree to notify us immediately. CITYGIRLTOCOUNTRYGIRL LLC cannot be held responsible for losses resulting from someone using your account without permission.

We work hard to present our Products clearly, accurately, and honestly. Still, minor variations or unintentional errors may occur. Colors may appear differently on different devices or under different lighting conditions. Product descriptions, measurements, and availability may change at any time without notice. In rare cases, a product may become unavailable after an order is placed; if this happens, we will notify you promptly and offer alternatives or a refund. We reserve the right to discontinue any product, update pricing, or modify available sizes and options as needed.

All prices on the Website are shown in U.S. dollars unless stated otherwise. You agree to provide accurate payment information and authorize CITYGIRLTOCOUNTRYGIRL LLC to charge your selected payment method for the full order amount, including taxes, shipping, and applicable fees. Accepted payment methods may include credit cards, debit cards, PayPal, or other secure payment gateways used by our store. We reserve the right to refuse or cancel an order if we suspect fraudulent or unauthorized payment activity.

Orders typically undergo a handling period before shipping. Processing times, delivery estimates, and full shipping details are outlined in our Shipping Policy. Delivery timelines are estimates and may vary due to postal delays, weather conditions, or carrier constraints. By placing an order, you acknowledge that shipping delays may occur and that CITYGIRLTOCOUNTRYGIRL LLC cannot be held responsible for factors outside our control.

Our Return & Refund Policy explains which items are eligible for return and the conditions that must be met. Customers are generally responsible for return shipping costs unless the item is defective, damaged, or incorrect. Refunds are issued to the original payment method once returned items are inspected and approved. We reserve the right to decline returns that do not comply with our policy requirements or are returned in used, washed, or altered condition.

All content on CityGirlToCountryGirl.com—including images, graphics, videos, text, product descriptions, brand names, logos, and code—belongs to CITYGIRLTOCOUNTRYGIRL LLC or our licensed partners. You are not permitted to copy, reproduce, modify, sell, or distribute any website content without written approval. Unauthorized use of intellectual property may result in legal action, including civil or criminal penalties.

Throughout the Website, you may find links to third-party sites or services, including payment gateways, shipping carriers, or social media pages. These external platforms have their own privacy practices and terms. We do not control or endorse the content or policies of third-party sites and cannot be held responsible for their performance or actions. You assume all risks associated with using external links.

Promotional offers, discount codes, and sales events may be provided from time to time. These offers are valid only during specified timeframes, may not be combined with other promotions unless clearly stated, and carry no cash value. We reserve the right to revise or revoke any promotion at our discretion.

To the fullest extent allowed by law, CITYGIRLTOCOUNTRYGIRL LLC is not liable for indirect, incidental, or consequential damages arising from your use of the Website or purchase of Products. This includes but is not limited to loss of profits, data, or business opportunities, delays outside our control, or errors on the Website. Our total liability for any claim related to a purchase is limited to the amount paid for the order in question.

All Products and services are provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or perfect performance of the Website. We disclaim any implied warranties, including merchantability or fitness for a particular purpose, except where prohibited by law.

You agree to indemnify and hold harmless CITYGIRLTOCOUNTRYGIRL LLC from claims, losses, damages, expenses, or legal fees arising from misuse of the Website, violation of these Terms, or infringement of the rights of others. This obligation survives termination of your account and use of the Website.

Your personal information is managed in accordance with our Privacy Policy. By using the Website, you consent to the collection and use of your data as described in that policy, including data needed for orders, security, and analytics.

We may suspend or terminate your access to the Website if you violate these Terms, engage in fraudulent behavior, misuse our services, or if required to comply with legal obligations. Any outstanding obligations or liabilities will still apply even after termination.

Certain circumstances beyond our control—such as natural disasters, severe weather, power outages, carrier delays, or government restrictions—may disrupt our operations. In such cases, CITYGIRLTOCOUNTRYGIRL LLC is not responsible for delays or failure to perform until conditions allow services to resume.

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-law rules. Any disputes arising from these Terms will be handled through negotiation and, if unresolved, may be brought before the appropriate courts in Pennsylvania.

If any part of these Terms is found invalid or unenforceable, the remaining sections stay in effect. Any invalid portion will be adjusted or replaced with a lawful alternative that best reflects the original intent.

We may update these Terms at any time. Changes become effective immediately once posted on this page. Your continued use of the Website means you accept the revised Terms. We encourage reviewing this page periodically.

For questions or concerns, you may contact us at:

CITYGIRLTOCOUNTRYGIRL LLC
Address: 302 Fairmont Ave, Trafford, PA 15085, United States
Email: support@citygirltocountrygirl.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday